ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.
ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP.With ONTIVA a single support agent can interact with up to 10 customers.

Marketeers and ECRM experts agree that personalized messages get better response rates than "mass-produced" messages. EasyMail Pro makes this easy, creating unique message content and subject lines via its powerful mail-merge function. HTML and Multi part (MIME) message capability support lets you include formatted text, HTML, attached files and embedded objects to your mails which are viewable regardless of the type of mail client used.

Call Track CRM Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

Manage and use your contact lists more effectively with BigSender, the online contact manager and email/web publisher. Easily manage your lists and send personalized newsletters, media releases, announcements or bulletins to one, some or all your contacts. More features and functions than any other system available, BigSender is the one web application you need.